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SHIPPING AND RETURNS

SHIPPING POLICY

 At Rainbowwcloset, we aim to ensure a smooth and reliable delivery experience for all our customers.

  • Processing Time: Orders are processed within 1–3 business days after confirmation.

  • Shipping Time: Delivery usually takes 5–7 business days, depending on your location.

  • Delays: Please note that unforeseen circumstances such as weather, courier delays, or holidays may affect delivery timelines.

  • Incorrect Information: Customers are responsible for providing accurate shipping details. We are not liable for delays caused by incorrect or incomplete addresses.

For any queries regarding your order, feel free to contact us at ...

RETURN & EXCHANGE POLICY

At Rainbowwcloset, we want you to love your purchase. If you are not fully satisfied, we are here to help.

  • Eligibility: Items can be returned or exchanged within 7 days of delivery, provided they are unused, unwashed, and in their original condition with all tags intact.

  • Non-Returnable Items: Sale items, accessories, and customized products are not eligible for return or exchange.

  • Process: To initiate a return or exchange, please contact us at (..) with your order details. Our team will guide you through the next steps.

  • Refunds: Refunds (if applicable) will be processed to your original payment method within 7–10 business days after the returned item passes our quality check.

  • Exchange: Exchanges are subject to product availability. If the requested size or style is unavailable, we will issue a refund instead.

  • Shipping Costs: Return shipping charges will be borne by the customer unless the item received was defective or incorrect.

We strive to make your shopping experience seamless and worry-free.

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